RETURNS
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at “support@aumdecors.com”.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at “support@aumdecors.com”.
Damages and Issues
Please inspect your order upon receipt and contact us within 72 hours if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the situation and make it right.
Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your Bank or Credit Card Company to process and post the refund.
If more than 14 business days have passed since we’ve approved your return, please contact us at “support@aumdecors.com”.
Need help?
Contact us at support@aumdecors.com for questions related to refunds and returns.